Privacy policy

Privacy Policy

Get Your Solar Power
Last Updated: February 28, 2026

Get Your Solar Power operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Get Your Solar Power is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you.

We may collect:

  • Contact details: name, billing/shipping address, phone number, email

  • Financial information: payment details, transaction confirmations

  • Account information: username, password, preferences

  • Transaction data: purchases, returns, cart activity

  • Communications: messages sent to customer support

  • Device data: IP address, browser, device type

  • Usage data: interaction with the website

Personal Information Sources

We collect information:

  • Directly from you

  • Automatically via cookies and tracking technologies

  • From service providers (e.g. Shopify, payment processors)

  • From partners or third parties

How We Use Your Personal Information

Provide and Improve Services

  • Process orders and payments

  • Deliver products

  • Manage accounts and preferences

  • Handle returns and exchanges

Marketing and Advertising

  • Send promotional communications (you can opt out anytime)

  • Display relevant ads

Security and Fraud Prevention

  • Protect against fraud and unauthorized activity

Communication

  • Provide customer support

  • Respond to inquiries

Legal Compliance

  • Comply with laws and legal processes

How We Share Personal Information

We may share your data with:

  • Shopify and service providers (payments, hosting, delivery)

  • Marketing and analytics partners

  • Legal authorities, when required

  • Affiliates or business partners

All third parties must process your data securely.

Relationship with Shopify

Our store is hosted by Shopify, which processes personal information to provide and improve the Services.

Your data may be transferred internationally as part of Shopify’s operations.

Third-Party Links

We are not responsible for the privacy practices of external websites linked on our platform.

Children’s Data

Our Services are not intended for individuals under 18.
We do not knowingly collect children’s personal information.

Security and Retention

We implement reasonable safeguards to protect your data.
However, no system is completely secure.

We retain personal information only as long as necessary for:

  • Providing services

  • Legal compliance

  • Dispute resolution

Your Rights

You may have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Opt out of marketing

To exercise your rights, contact us below.

Complaints

If you have concerns about your data, please contact us.
You may also lodge a complaint with your local data protection authority.

International Transfers

Your information may be stored or processed outside your country, including through Shopify.

Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted with a revised date.

Contact

Get Your Solar Power
Email: info@getyoursolarpower.com
Address: 30 Chilwan Cres, Broadlands, Cape Town, 7140
Business Hours: Monday – Friday, 08:00 AM to 05:00 PM